CA 911 Services & Contracts

911 Systems and Services Master Purchase Agreements

On July 10th, 2020, the State of California awarded the new statewide 9-1-1 Systems and Services Contract Agreements to twelve (12) Contractors who were responsive to the Invitation for Bid (IFB)) 6104-2019 technical and administrative requirements. The term of the Contract is July 10, 2020, through July 9th, 2024, with three (3) two-year options to extend. All contract agreements are competitively bid and available to agencies that expend public funds and establish a pre-qualified list of vendors. This simplifies the purchasing process for the end user, utilizing fair and reasonable pricing.

The Public Safety Answering Points (PSAP) shall use the Contract Agreements to purchase Customer Premise Equipment (CPE) and maintenance services. Contract numbers have been issued to the Contractors per manufacturer/model configuration and type.

911 Systems and Services Purchase Agreements Table
Contract # CONTRACTOR ​MANUFACTURER/MODEL CONFIGURATION(S) TYPE(S)​ Cost Workbook
6135-2020 AT&T Solution #1

Contact Information:
Kent Ames
(530) 400-1987
ka3169@att.com

RapidDeploy Cost Workbook
6136-2020 AT&T Solution #2
Contact Information:
Kent Ames(530) 400-1987
ka3169@att.com
Vesta-Motorola Cost Workbook
6137-2020 AT&T Solution #3
Contact Information:
Kent Ames(530) 400-1987
ka3169@att.com
Viper-Intrado (Cloud) Cost Workbook
6138-2020 AT&T Solution #4
Contact Information:
Kent Ames(530) 400-1987
ka3169@att.com
Viper-Intrado (DC) Cost Workbook
6139-2020 Atos Solution

Contact Information:
Beverly Slocum
(510) 203-4555
beverlyslocum@atos.net

Atos Cost Workbook
6140-2020 Carbyne Solution

Contact Information:
Jonathon Oliver
(936) 200-3696
jonathono@carbyne911.com

Carbyne Solution

 

Cost Workbook
​6141-2020

 

Carousel Solution

Contact Information:
Patrick Dempsey
(323) 276-4901
(626) 379-1644
pdempsey@carouselindustries.com

Vesta-Motorola

 

Cost Workbook
6142-2020 CenturyLink Solution #1

Contact Information:
Gregg Holt
(503) 757-3364
Gregg.Holt@centurylink.com

Viper-Intrado (Cloud)

 

Cost Workbook
6143-2020 CenturyLink Solution #2

Contact Information:
Gregg Holt
(503) 757-3364
Gregg.Holt@centurylink.com

Vesta-Motorola

 

Cost Workbook
 

6144-2020

 

CenturyLink Solution #3

Contact Information:
Gregg Holt
(503) 757-3364
Gregg.Holt@centurylink.com

Omni911 Cost Workbook
6145-2020 Comtech-Solacom

Contact Information:
Tony Parrott
(937) 609-1911
Tony.Parrott@comtechtel.com

Solacom

 

Cost Workbook
6146-2020 Frontier

Contact Information:
Dan Kelley
(916) 704-1202
Dan.Kelley@ftr.com

Vesta-Motorola

 

Cost Workbook
6147-2020 Intrado Solution #1 – DC

Contact Information:
Randy Young
(972) 897-3101
ryoung@west.com

​Viper-Intrado (DC)

 

Cost Workbook
6148-2020 ​Intrado Solution #2 – Cloud

Contact Information:
Randy Young
(972) 897-3101
ryoung@west.com

Viper-Intrado (Cloud) Cost Workbook
​6149-2020 Motorola Solution

Contact Information:
Larsen Grabenkort
(971) 227-2856
Larsen@motorolasolutions.com

Vesta-Motorola

 

Cost Workbook
6150-2020 NGA911 Solution #1 – WestTel

Contact Information:
Barbara Winn
(714) 273-3049
barbara.winn@nga911.com

WestTel Cost Workbook
6151-2020 ​​NGA911 Solution #2 – Emergent

Contact Information:
Barbara Winn
(714) 273-3049
barbara.winn@nga911.com

Emergent Cost Workbook
6152-2020 RapidDeploy Solution​

Contact Information:
Jon Samuelson
(702) 201-9175
ussales@rapiddeploy.com

RapidDeploy Cost Workbook
6153-2020 Zetron

Contact Information:
Shawn Toledo
(425) 820-6363
SToledo@zetron.com

Zetron Cost Workbook

The previous 9-1-1 Telephone System RFPs (MPA 1104-14, MSA 54159, and 8500-2016) may still be accessed at the section below. These contracts are now expired and services may no longer be ordered from 9-1-1 Telephone System RFPs MPA 1104-14, MSA 54159 or 8500-2016 and associated contracts. This reference is for historical purposes only.

For Expired 9-1-1 Telephone System RFP Information (MPA 1104-14, 8500-2016, and MSA 54159), please see below under “Archives” Section.

California Multiple Award Schedules (CMAS)

CMAS offers a wide variety of commodity and information technology products and services at prices which have been assessed to be fair, reasonable and competitive. The use of these contracts is optional and is available ONLY to California State and Local Government agencies. Without having to go to bid, an agency may request a copy of the CMAS contract from the contractor of choice; select the products and services to be ordered; and, send the purchase order directly to the contractor.

Master Purchase Agreements (MPA)

Master Agreements and Statewide Commodity contracts are the State’s main procurement vehicles for leveraging its buying power. Master Agreements and Statewide Commodity Contracts are generally statewide agreements that have been competitively bid, prices analyzed and do not have dollar limits or limitations to their use except as otherwise noted in the agreement or contract. The use of these contracts is optional and is available ONLY to California State and Local Government agencies.

 

Foreign Language Emergency Interpretation Services Contract

On March 7, 2018, the new State Contract for Statewide Foreign Language Emergency Interpretation Services was executed and awarded to Voiance (CyraCom International). The new State Contract is for the exclusive use of all California’s Public Safety Answering Points (PSAPs) participating in the State’s 9-1-1 Emergency Telephone System Program. The new State Contract rate is $0.58 per interpretation minute. The new Contract and related Exhibits are available to view, print, and/or download. Also posted are State generated documents related to the new State Contract.

Note: This Contract interpretation services are covered for 9-1-1 services only.

Questions related to the New State Contract can be directed to Neena Nand, CA 9-1-1 Branch Contract Administrator at Lori.Toy@CalOES.ca.gov or (916) 894-5024.

Voiance Language Services, LLC – Contract 6040-2017

CA 9-1-1 Branch generated reference documents

 

9-1-1 Emergency Call Tracking System (ECaTS)

​The California 9-1-1 Emergency Communications Branch utilizes the Emergency Call Tracking System, also known as ECaTS to monitor statewide 9-1-1 call related data.

https://ca.ecats911.com

For questions regarding ECaTS and its implementation please contact Ryan Sunahara at (916) 894-5028 or Ryan.Sunahara@CalOES.ca.gov.

Archives

Previous 9-1-1 Telephone Systems Contract

This contract is now expired and is available for informational purposes only. Services may no longer be ordered from this contract.

On April 10, 2017, the State of California awarded the new statewide 9-1-1 Systems and Services Contract Agreements to nine (9) Contractors who were responsive to the Invitation for Bid (IFB)) 8500-2016 technical and administrative requirements. The term of the Contract is April 10, 2017, through April 9, 2020 with four (4) one-year options to extend. All contract agreements are competitively bid and available to agencies that expend public funds and establish a pre-qualified list of vendors. This simplifies the purchasing process for the end user, utilizing fair and reasonable pricing.

Contract numbers were assigned as follows: