CA 911 Notices

Resources and References

• PSC-290 Reimbursement Claim Form
• PSC-290A Reimbursement Claim Form
• 2024-2025 ATA Reimbursement PowerPoint
• 2024-2025 Travel Reimbursement Rate Guide

Annual Training Allotment Approved Courses

Fiscal Year 25/26 Approved Training Allotment Courses Master List

Reimbursement Claims Coordinator: Neena Nand, (916) 894-5024, Neena.Nand@CalOES.ca.gov

CA 9-1-1 Branch Notices

OFFICE NOTICE TITLE (Notice Date)

• Branch Notice 2025-145 Positive Communication, 5.13.26
• Branch Notice 2025-144 Emotional Intelligence, 5.27.26
• Branch Notice 2025-143 Assertive Supervision, 4.22.26
• Branch Notice 2025-142 KT Active Shooter Situations | Asynchronous
• Branch Notice 2025-141 KT Artificial Intelligence in 9-1-1 | Asynchronous
• Branch Notice 2025-140 SoCal APCO Meeting, 3.19.26
• Branch Notice 2025-139 HTFH Emotional Intelligence, 4.29.26
• Branch Notice 2025-138 HFTH CLETS Interpretation and Application, 4.29.26
• Branch Notice 2025-137 HFTH Realistic Wellness, 4.29.26
• Branch Notice 2025-136 KT Trauma Exposure and Management, 5.14.26
• Branch Notice 2025-135 KT Complacency and Critical Decision Making, 5.15.26
• Branch Notice 2025-134 HFTH Secondary Trauma and Wellness, 6.10.26
• Branch Notice 2025-133 APCO Bullying and Negativity in the Communications Center, 4.24.26
• Branch Notice 2025-132 KT Deescalation Training for 9-1-1 and Police Records, 4.28.26
• Branch Notice 2025-131 People Driven Leadership, 4.29.26
• Branch Notice 2025-130 Tactical Analysis, 3.18–19.26
• Branch Notice 2025-129 Dealing with Crisis, 4.16–17.26
• Branch Notice 2025-128 SoCal APCO Meeting, 2.19.26
• Branch Notice 2025-127 CFED West Conference, 5.17–21.26
• Branch Notice 2025-126 KT Dispatchers Role in Critical Incidents, 4.21.26
• Branch Notice 2025-125 California Real Time Summit, 3.23–24.26
• Branch Notice 2025-124 CL Public Safety Communication and Leadership, 2.19.26
• Branch Notice 2025-123 CL Accountable Leadership, 2.17–18.26
• Branch Notice 2025-122 KT Complacency and Critical Decision Making, 4.29.26
• Branch Notice 2025-121 KT Trauma Exposure and Management, 4.27.26
• Branch Notice 2025-120 KT School Violence, 4.2.26
• Branch Notice 2025-119 KT Leadership and Accountability, 4.22.26
• Branch Notice 2025-118 KT Communications Training Officer, 6.15–19.26
• Branch Notice 2025-117 NAPCO Meeting, 2.12.26
• Branch Notice 2025-116 HFTH Restorative Experience for First Responders, 4.20–22.26
• Branch Notice 2025-115 IAED Emergency Medical Dispatch Certification, 3.3–5.26
• Branch Notice 2025-114 Emotional Intelligence, 1.27.26
• Branch Notice 2025-113 Emotional Intelligence, 1.26.26
• Branch Notice 2025-112 PTSD First Responders, 1.21.26
• Branch Notice 2025-111 Critical Incident Stress Management, 2.25.26
• Branch Notice 2025-110 NENA Center Manager Certification Program, 2.23–27.26
• Branch Notice 2025-109 Innovative Supervision on the Dispatch Floor, 3.18.26
• Branch Notice 2025-108 NAPCO Meeting, 1.8.26
• Branch Notice 2025-107 SoCal APCO Meeting, 1.15.26
• Branch Notice 2025-106 KT Communications Training Officer, 3.13-16.26
• Branch Notice 2025-105 KT Conflict Management, 5.6.26
• Branch Notice 2025-104 Enhanced Caller Management, 2.11.26
• Branch Notice 2025-103 How to Make Teaching CLETS Fun, 1.2.26
• Branch Notice 2025-102 Grit and Tenacity for the 9-1-1 Professional, 3.1.26
• Branch Notice 2025-101 KT ATO for Records and Dispatch, 5.1.26
• Branch Notice 2025-99 KT School Violence, 5.19.26
• Branch Notice 2025-98 KT Interpersonal Skills and Career Survival, 5.18.26
• Branch Notice 2025-97 KT Interpersonal Skills and Career Survival, 4.30.26
• Branch Notice 2025-96 KT Communications Training Officer, 4.17-20.26
• Branch Notice 2025-95 KT Dispatch Legal Update, 4.16.26
• Branch Notice 2025-94 KT Conflict Management, 4.1.26
• Branch Notice 2025-93 KT Complacency and Critical Decision Making, 4.14.26
• Branch Notice 2025-92 NENA Comprehensive Quality, 11.26-12.16.26
• Branch Notice 2025-91 FRSN Peer Support Training, 3.4-6.26
• Branch Notice 2025-90 NENA Enhanced Police Dispatching, 3.19.26
• Branch Notice 2025-89 NENA Enhanced Caller Management, 1.9.26
• Branch Notice 2025-88 NENA Leadership in the 9-1-1 Center, 2.10.26
• Branch Notice 2025-87 County Coordinator Fall Forum, 12.16.25
• Branch Notice 2025-86 CALNENA 2026, 3.1-4.26
• Branch Notice 2025-85 NENA Preventing Telecommunicator Tunnel Vision, 12.16.25
• Branch Notice 2025-84 KT Leadership and Accountability, 3.23.26
• Branch Notice 2025-83 KT Communications Training Officer, 3.13-16.26
• Branch Notice 2025-82 KT Emotional Intelligence, 3.12.26
• Branch Notice 2025-81 KT Trauma Exposure, 3.10.26
• Branch Notice 2025-80 KT Active Shooter Situations, 3.1.26
• Branch Notice 2025-78 KT Crisis Communication Skills, 3.26.26
• Branch Notice 2025-77 KT Dispatchers Role in Critical Incidents, 3.25.26
• Branch Notice 2025-76 KT Active Shooter Situations, 3.24.26
• Branch Notice 2025-75 KT ATO for Records and Dispatch, 3.18.26
• Branch Notice 2025-74 KT ATO for Records and Dispatch, 3.27.26
• Branch Notice 2025-73 KT Leadership Workshop, 3.31.26 | 4.3.26
• Branch Notice 2025-72 KT ATO for Records and Dispatch, 5.29.26
• Branch Notice 2025-71 KT Emotional Intelligence, 5.28.26
• Branch Notice 2025-70 KT Dispatchers Role in Critical Incidents, 5.27.26
• Branch Notice 2025-69 KT Active Shooter Situations, 5.26.26
• Branch Notice 2025-68 HFTH Communications Training Officer Wellness, 1.6.26
• Branch Notice 2025-67 SoCal APCO Meeting, 11.20.25
• Branch Notice 2025-66 NAPCO Meeting, 11.13.25
• Branch Notice 2025-65 Emergency Dispatch Quality Assurance Specialist, 12.27-30.25
• Branch Notice 2025-64 Emergency Dispatch Quality Assurance Specialist, 12.20-23.25
• Branch Notice 2025-63 Emergency Dispatch Quality Assurance Specialist, 12.15-18.25
• Branch Notice 2025-62 Emergency Dispatch Quality Assurance Specialist, 12.8-11.25
• Branch Notice 2025-61 Emergency Dispatch Quality Assurance Specialist, 12.1-4.25
• Branch Notice 2025-60 Emergency Dispatch Quality Assurance Specialist, 11.23-26.25
• Branch Notice 2025-59 Emergency Dispatch Quality Assurance Specialist, 11.17-20.25
• Branch Notice 2025-58 Emergency Dispatch Quality Assurance Specialist, 11.10-13.25
• Branch Notice 2025-57 Emergency Dispatch Quality Assurance Specialist, 11.3-6.25
• Branch Notice 2025-56 Emergency Dispatch Quality Assurance Specialist, 10.27-30.25
• Branch Notice 2025-55 Emergency Dispatch Quality Assurance Specialist, 10.20-23.25
• Branch Notice 2025-54 Emergency Dispatch Quality Assurance Specialist, 10.13-16.25
• Branch Notice 2025-53 Emergency Dispatch Quality Assurance Specialist, 10.6-9.25
• Branch Notice 2025-52 Tactical Dispatch Training, 10.20-22.25
• Branch Notice 2025-51 HFTH Realistic Wellness, 12.8,15.25
• Branch Notice 2025-50 HFTH CLETS Interpretation and Application, 12.8,15.25
• Branch Notice 2025-49 EMD Mentor Certification, 11.12-24.25
• Branch Notice 2025-48 STG Dispatch Priming, 4.16.26
• Branch Notice 2025-46 KT Dispatch Priming, 5.7.25
• Branch Notice 2025-45 KT Emotional Intelligence, 5.5.26
• Branch Notice 2025-44 SoCal APCO Meeting, 9.18.25
• Branch Notice 2025-43 KT Domestic Violent Extremists, 2.27.26
• Branch Notice 2025-42 KT Stress Management for Supervisors and Managers, 2.26.26
• Branch Notice 2025-41 KT Dispatchers Role in Critical Incidents, 2.25.26
• Branch Notice 2025-40 KT Managing Generations, 2.23.26
• Branch Notice 2025-39 KT Conflict Management, 2.17.26
• Branch Notice 2025-38 KT Complacency and Critical Decision Making, 2.16.26
• Branch Notice 2025-37 KT Report Writing for Trainers, 2.12.26
• Branch Notice 2025-36 KT Crisis Communicaiton Skills, 2.10.26
• Branch Notice 2025-35 KT Legal Dispatch Update, 2.5.26
• Branch Notice 2025-34 KT Active Shooter Situations, 2.4.26
• Branch Notice 2025-32 KT Legal Dispatch Update, 1.27.26
• Branch Notice 2025-31 KT Stress Management for Supervisors and Managers, 1.22.26
• Branch Notice 2025-30 KT Emotional Intelligence, 1.21.26
• Branch Notice 2025-29 KT Sovereign Citizen Extremists, 1.16.26
• Branch Notice 2025-28 KT Complacency and Critical Decision Making, 1.14.26
• Branch Notice 2025-27 KT Interpersonal Skills and Career Survival, 1.13.26
• Branch Notice 2025-25 KT De-escalation Training for Dispatchers, 10.6.25
• Branch Notice 2025-24 HFTH Driven by Purpose, 11.12,13,14.25
• Branch Notice 2025-23 HFTH Emotional Intelligence, 11.12,13,14.25
• Branch Notice 2025-22 KT Report Writing for Trainers, 9.19.25
• Branch Notice 2025-21 Civilian Leadership Institute, 7.13.25 | 11.10.25
• Branch Notice 2025-20 KT Complacency and Critical Decision Making, 11.5.25
• Branch Notice 2025-19 KT ATO for Records and Dispatch, 11.7.25
• Branch Notice 2025-18 KT Domestic Violent Extremists, 9.19.25
• Branch Notice 2025-17 KT Emotional Intelligence, 9.16.25
• Branch Notice 2025-16 KT Interpersonal Skills and Career Survival, 12.17.25
• Branch Notice 2025-15 KT Interpersonal Skills and Career Survival, 11.13.25
• Branch Notice 2025-14 KT Interpersonal Skills and Career Survival, 9.10.25
• Branch Notice 2025-13 KT Active Shooter Situations, 8.27.25
• Branch Notice 2025-12 KT Active Shooter Situations, 8.5.25
• Branch Notice 2025-11 Mental Health and Wellness Training, 11.17-18.25 | 4.13-14.26
• Branch Notice 2025-10 HFTH Communications Training Officer Wellness, 10.21.25
• Branch Notice 2025-09 CL Leadership and Accountability for First Line Supervisors, 1.26-29.26
• Branch Notice 2025-08 CL Public Safety Communication and Leadership, 11.6.25
• Branch Notice 2025-07 CL Accountable Leadership, 10.23.25
• Branch Notice 2025-06 CL Coaching and Mentoring, 10.24.25
• Branch Notice 2025-05 IAED Emergency Medical Dispatch Certification, 9.16-18.25
• Branch Notice 2025-04 CL Coaching and Mentoring, 12.3.25
• Branch Notice 2025-03 KT ATO for Records and Dispatch, 3.18.26
• Branch Notice 2025-02 SoCal APCO Meeting, 8.21.25
• Branch Notice 2025-01 Women Leader in Law Enforcement, 9.2-5.25
• Branch Notice 2025-247 CALNENA Fall Meeting, 9.5.25
• Branch Notice 2025-246 STG Dispatch Priming, 4.13.26
• Branch Notice 2025-244 California APCO State Conference 2025, 9.30.25 – 10.2.25
• Branch Notice 2025-243 STG Critical Incident Response, 9.8.25 | 10.2.25 | 11.19.25
• Branch Notice 2025-242 STG Critical Incident Response, 4.14.26
• Branch Notice 2025-241 Dispatch Update -Taking the Call, 10.20.25 |10.30.25
• Branch Notice 2025-240 Wellness on the Front Line, 10.28-31.25
• Branch Notice 2025-239 CCUG Training and Technology Seminar, 9.9-12.25
• Branch Notice 2025-238 NENA Enhanced Caller Management, 8.15.25 | 10.24.25 | 12.19.25
• Branch Notice 2025-237 NENA Preventing Telecommunicator Tunnel Vision 7.11.25 | 8.12.25 | 9.10.25
• Branch Notice 2025-236 NENA Enhanced Police Dispatching, 7.9.25 | 8.6.25 | 9.26.25 | 10.28.25 | 11.21.25
• Branch Notice 2025-235 CIT International Conference 2025, 8.11-13.25
• Branch Notice 2025-234 Dispatcher Resilience, 9.22.25
• Branch Notice 2025-232 HFTH Shaping Culture in 911, 9.2.25
• Branch Notice 2025-231 STG Critical Incident Response, 12.1.25 | 12.9.25
• Branch Notice 2025-230 STG Dispatch Priming, 12.8.25
• Branch Notice 2025-229 KT Dispatcher’s Role in Critical Incidents, 8.29.25
• Branch Notice 2025-228 KT Leadership Workshop, 10.14-17.25
• Branch Notice 2025-227 KT Emotional Intelligence, 10.7.25
• Branch Notice 2025-226 KT Domestic Violent Extremists, 12.19.25
• Branch Notice 2025-225 KT Courtroom Testimony, 11.4.25
• Branch Notice 2025-224 KT Dispatch Priming, 11.19.25 | 12.18.25
• Branch Notice 2025-223 KT Leadership and Accountability, 10.27.25 | 11.21.25
• Branch Notice 2025-222 KT Sovereign Citizen Extremists, 10.24.25
• Branch Notice 2025-221 KT Professional Standards, 10.23.25 | 12.5.25
• Branch Notice 2025-220 KT Managing Generations, 10.20.25 | 12.4.25
• Branch Notice 2025-218 KT Report Writing for Trainers, 10.17.25
• Branch Notice 2025-217 KT Communications Training Officer, 8.1,8,15,22,29.25 | 9.11-14.25 | 10.28-31.25 | 12.1,8,15,22,29.25
• Branch Notice 2025-216 SoCal APCO, 7.17.25
• Branch Notice 2025-215 NAPCO Meeting, 7.10.25
• Branch Notice 2025-214 KT Emotional Intelligence, 10.29.25
• Branch Notice 2025-213 KT Conflict Management,8.11.25| 9.25.25 | 10.13.25
• Branch Notice 2025-212 KT Complacency and Critical Decision Making, 9.4.25
• Branch Notice 2025-211 KT Legal Dispatch Update, 9.5.25 | 10.22.25 | 12.2.25
• Branch Notice 2025-210 KT Handling the Rising Tide of Suicide, 9.8.25 | 11.18.25
• Branch Notice 2025-209 KT School Violence, 9.15.25 | 10.3.25 | 11.17.25 | 12.9.25
• Branch Notice 2025-208 KT Trauma Exposure, 9.9.25 | 12.8.25
• Branch Notice 2025-207 KT Dispatcher’s Role in Critical Incidents, 9.17.25 | 11.24.25
• Branch Notice 2025-205 Assertive Supervision, 8.11-13.25 | 8.14-16.25
• Branch Notice 2025-204 ESRI Conference 2025, 7.14-18.25
• Branch Notice 2025-203 KT Stress Management for Supervisors and Managers, 9.18.25
• Branch Notice 2025-201 HFTH Communications Training Officer Wellness, 8.19.25
• Branch Notice 2025-200 KT Active Shooter Situations, 10.2.25, 11.3.25, & 12.11.25
• Branch Notice 2025-199 KT Crisis Communication Skills, 10.14.25 & 12.10.25
• Branch Notice 2025-198 KT Crisis Communication Skills, 8.6.25
• Branch Notice 2025-197 KT Complacency and Critical Decision Making, 8.7.25
• Branch Notice 2025-196 KT Dispatcher’s Role in Critical Incidents, 8.20.25
• Branch Notice 2025-195 KT Domestic Terrorism, 8.15.25
• Branch Notice 2025-194 KT Legal Dispatch Update, 8.18.25