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CA 9-1-1 Information

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State 9-1-1 Advisory Board

 State 9-1-1 Advisory Board Meetings

 

UPCOMING MEETING

    • Public Notice/Agenda

Date: --------
Time: 0:00 AM - 0:00 PM (PST)
Location: California Governor’s Office of Emergency Services,
10370 Peter A McCuen Blvd.
Mather, CA 95655

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​ Long Range Planning Committee Meetings

UPCOMING MEETING

    • Public Notice/Agenda

 

         Date: -------
         Time: 0:00 PM - 0:00 PM  (PST)
         Location: California Governor’s Office of Emergency Services, 
         10370 Peter A McCuen Blvd.   
          Mather, CA 95655  
         

 

 

SB1597 - Emergency Telephone Users Surchargehttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/004-SB1597intro.pdfSB1597 - Emergency Telephone Users SurchargeReference / Governance10/18/2018 10:26:34 PM
Questions for Broadband Service Providershttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/CalOESQuestionsforBroadbandServiceProviders.pdfQuestions for Broadband Service ProvidersReference / Governance 10/18/2018 10:26:53 PM
SB 1840 - Advisory Board Designeehttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/005-SB1840.pdfSB 1840 - Advisory Board DesigneeReference / Governance10/18/2018 10:26:42 PM
CalFRN Board of Directors Bylaws https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/001-CalFRNBylaws-April 2016_FINAL.pdfCalFRN Board of Directors Bylaws Reference / Governance10/18/2018 10:26:03 PM
SB 911 - Chapter 631, Statutes of 2004 https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/003-SB911.pdfSB 911 - Chapter 631, Statutes of 2004 Reference / Governance10/18/2018 10:26:22 PM
Press Releasehttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/002-AdvisoryBrd-Press Release.pdfPress ReleaseReference / Governance10/18/2018 10:26:16 PM
Bylawshttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/001-AdvisoryBrdByLawsOct05rev.pdfBylawsReference / Governance10/18/2018 10:25:51 PM

​Reports and Presentations

 

 

E9-1-1 Call Flowhttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/002-9-1-1CallFlow6May08.pptE9-1-1 Call FlowPresentations10/18/2018 10:21:35 PM
2010 CalNENA - CA E9-1-1 Next Generation Update (PowerPoint)https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/006-CALNENA2010NGenUpdate.ppt2010 CalNENA - CA E9-1-1 Next Generation Update (PowerPoint)NG9-1-1 Presentations10/18/2018 10:20:39 PM
2009 CalNENA - CA E9-1-1 Next Generation Update (PowerPoint)https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/007-CALNENA2009NGenUpdate.ppt2009 CalNENA - CA E9-1-1 Next Generation Update (PowerPoint)NG9-1-1 Presentations10/18/2018 10:20:45 PM
2011 CalNENA - CA Enhanced 9-1-1 Grant Project (PowerPoint)https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/005-CALNENA_2011_E911_Grant_Project.ppt2011 CalNENA - CA Enhanced 9-1-1 Grant Project (PowerPoint)NG9-1-1 Presentations10/18/2018 10:20:33 PM
2017 APCO WRC – CA E9-1-1 Next Generation Updatehttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/003-2017WesternAPCO_03_27_17.pdf2017 APCO WRC – CA E9-1-1 Next Generation UpdateNG9-1-1 Presentations10/18/2018 10:20:20 PM
2017 CalNENA Fall Quarterly – 9-1-1 Branch Updateshttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/001-State9-1-1CalNENAMtgNov2017.pdf2017 CalNENA Fall Quarterly – 9-1-1 Branch UpdatesNG9-1-1 Presentations10/18/2018 10:20:05 PM
CA 9-1-1 Branch Updates - CalNENA 2017https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/001-CA9-1-1BranchUpdate-CALNENA2017.pdfCA 9-1-1 Branch Updates - CalNENA 2017Presentations10/18/2018 10:21:30 PM
2018 CalNENA Spring Quarterly – 9-1-1 Branch Updateshttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/0001-CalNENABranchUpdates2018_V8.pdf2018 CalNENA Spring Quarterly – 9-1-1 Branch UpdatesNG9-1-1 Presentations10/18/2018 10:19:59 PM
An Analysis of Gaps in Statewide 9-1-1 Serviceshttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/004-GapAnalysis911ReportJun07.pdfAn Analysis of Gaps in Statewide 9-1-1 ServicesReports10/18/2018 10:28:08 PM
Report on Short Message Service (SMS) Text-to-9-1-1https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/001-SMS Text-to-9-1-1 Pilot Report 14 5-2-14.pdfReport on Short Message Service (SMS) Text-to-9-1-1Reports10/18/2018 10:27:44 PM
Next Generation 9-1-1 Information and Collaborationhttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/0001-NextGeneration9-1-1InformationandCollaboration.pdfNext Generation 9-1-1 Information and CollaborationPresentations10/18/2018 10:21:26 PM
2017 CALNENA Spring Quarterly – 9-1-1 Branch Updateshttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/002-CALNENASpringQuarterly2017-911BranchUpdates.pdf2017 CALNENA Spring Quarterly – 9-1-1 Branch UpdatesNG9-1-1 Presentations10/18/2018 10:20:14 PM
Proposed California NG9-1-1 Roadmaphttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/003-Proposed_State_of_CA_NG9_1-1_Roadmap.pdfProposed California NG9-1-1 RoadmapReports10/18/2018 10:28:02 PM
California 9-1-1 Strategic Planhttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/002-911 Strategic Plan - Copy.pdfCalifornia 9-1-1 Strategic PlanReports10/18/2018 10:27:55 PM
FY 2015/2016 - Calculation for State Emergency Telephone Number Account (SETNA)https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/005-CalculationforSETNAFY15-16.pdfFY 2015/2016 - Calculation for State Emergency Telephone Number Account (SETNA)Reports10/18/2018 10:28:16 PM
Next Generation 9-1-1 Transition Planshttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/0001-Next Generation 9-1-1 Transition Plans.pdfNext Generation 9-1-1 Transition PlansReports10/18/2018 10:27:35 PM
Next Generation 9-1-1 Transition Planshttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/0001-NextGeneration9-1-1TransitionPlans.pdfNext Generation 9-1-1 Transition Plans Reports 10/18/2018 9:25:06 PM
2016 9-1-1 System Performance State of California https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/004-2016OfficialTotalsandVisualStatsSlides.pdf2016 9-1-1 System Performance State of California NG9-1-1 Presentations10/18/2018 10:20:27 PM

​Statutes and Legislation

CA STATUTES

 

LEGISLATION – chaptered/proposed

Senate Bills (SB) and Assembly Bills (AB)

STATE AGENCIES

​Information and Notices

 

 

9-1-1 Fact Sheet - 9-1-1 Progression For The State of Californiahttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet - 9-1-1 Progression Fact Sheet.pdf9-1-1 Fact Sheet - 9-1-1 Progression For The State of CaliforniaCA 9-1-1 Fact Sheets10/18/2018 9:38:57 PM
9-1-1 Fact Sheet - CA 9-1-1 Branchhttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet - CA 9-1-1 Branch.pdf9-1-1 Fact Sheet - CA 9-1-1 BranchCA 9-1-1 Fact Sheets10/18/2018 9:39:02 PM
9-1-1 Fact Sheet - Enhanced 9-1-1 Grant Project https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet- Enhanced 9-1-1 Grant Project.pdf9-1-1 Fact Sheet - Enhanced 9-1-1 Grant Project CA 9-1-1 Fact Sheets10/18/2018 9:39:08 PM
9-1-1 Fact Sheet - Next Generation 9-1-1 Pilot Projects https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet-Next Generation 9-1-1 Pilot Projects.pdf9-1-1 Fact Sheet - Next Generation 9-1-1 Pilot Projects CA 9-1-1 Fact Sheets10/18/2018 9:39:41 PM
9-1-1 Fact Sheet - Text to 9-1-1https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet -Text to 9-1-1 May 2014.pdf9-1-1 Fact Sheet - Text to 9-1-1CA 9-1-1 Fact Sheets10/18/2018 9:39:19 PM
9-1-1 Fact Sheet - Next Generation 9-1-1 In California https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet-Next Generation In California.pdf9-1-1 Fact Sheet - Next Generation 9-1-1 In California CA 9-1-1 Fact Sheets10/18/2018 9:39:47 PM
9-1-1 Fact Sheet - Routing on Empirical Data (RED) Project https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet-Routing On Empirical Data Project.pdf9-1-1 Fact Sheet - Routing on Empirical Data (RED) Project CA 9-1-1 Fact Sheets10/18/2018 9:40:01 PM
9-1-1 Fact Sheet - Ring Next Generation 9-1-1 Projecthttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet-Ring Next Generation 9-1-1 Project.pdf9-1-1 Fact Sheet - Ring Next Generation 9-1-1 ProjectCA 9-1-1 Fact Sheets10/18/2018 9:39:57 PM
9-1-1 Fact Sheet - Emergency Call Tracking System (ECaTS) https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet-ECATS.pdf9-1-1 Fact Sheet - Emergency Call Tracking System (ECaTS) CA 9-1-1 Fact Sheets10/18/2018 9:39:29 PM
9-1-1 Fact Sheet - Imperial Next Generation 9-1-1 Projecthttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet-Imperial Next Generation 9-1-1 Project.pdf9-1-1 Fact Sheet - Imperial Next Generation 9-1-1 ProjectCA 9-1-1 Fact Sheets10/18/2018 9:39:35 PM
9-1-1 Fact Sheet - Ventura Next Generation 9-1-1 Project https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet-Ventura Next Generation 9-1-1 Project.pdf9-1-1 Fact Sheet - Ventura Next Generation 9-1-1 Project CA 9-1-1 Fact Sheets10/18/2018 9:40:18 PM
9-1-1 Fact Sheet - Mendocino Next Generation 9-1-1 Projecthttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet- Mendocino Next Generation 9-1-1 Project.pdf9-1-1 Fact Sheet - Mendocino Next Generation 9-1-1 ProjectCA 9-1-1 Fact Sheets10/18/2018 9:39:13 PM
9-1-1 Fact Sheet - State Emergency Telephone Number Account (SETNA)https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet-SETNA.pdf9-1-1 Fact Sheet - State Emergency Telephone Number Account (SETNA)CA 9-1-1 Fact Sheets10/18/2018 9:40:07 PM
9-1-1 Fact Sheet - Education and Awareness Program https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet-CA 9-1-1 Branch_Education and Awareness.pdf9-1-1 Fact Sheet - Education and Awareness Program CA 9-1-1 Fact Sheets10/18/2018 9:39:24 PM
9-1-1 Fact Sheet - State 9-1-1 Advisory Boardhttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet-State 9-1-1 Advisory Board.pdf9-1-1 Fact Sheet - State 9-1-1 Advisory BoardCA 9-1-1 Fact Sheets10/18/2018 9:40:12 PM
9-1-1 Fact Sheet – Proposed Policy and Practice Changeshttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/9-1-1 Fact Sheet-Proposed 9-1-1 Policy and Practice Changes.pdf9-1-1 Fact Sheet – Proposed Policy and Practice ChangesCA 9-1-1 Fact Sheets10/18/2018 9:39:51 PM
9-1-1 CPE FAQs - Customer Premise Equipment Frequently Asked Questionshttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/CPE_FAQs.pdf9-1-1 CPE FAQs - Customer Premise Equipment Frequently Asked QuestionsCA 9-1-1 Fact Sheets10/18/2018 9:40:39 PM

 

 

NOTICE 2014-02, IMPLEMENTATION OF FINAL 9-1-1 POLICY RECOMMENDATIONShttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/001-Notice2014-02_ImplementationofFinal9-1-1PolicyRecommendations.pdfNOTICE 2014-02, IMPLEMENTATION OF FINAL 9-1-1 POLICY RECOMMENDATIONSCA 9-1-1 Notices/Memos10/18/2018 9:41:33 PM
NOTICE 2013, ​Reimbursement 0207 https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/004-Reimbursement_0207.pdf-AdobeAcrobatProfessional.pdfNOTICE 2013, ​Reimbursement 0207 CA 9-1-1 Notices/Memos10/18/2018 9:41:48 PM
CA 9-1-1 Division Memo 2012-01 – Award of the 9-1-1 Systems and https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/007-Notice_Award_of_9-1-1_System_and_Services_Master_Purchase_Agreements_2-15-2012.pdfCA 9-1-1 Division Memo 2012-01 – Award of the 9-1-1 Systems and CA 9-1-1 Notices/Memos 10/18/2018 9:42:12 PM
FY 2017/18 Calculations for Prepaid Mobile Telephony Service Surchargehttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/00001-FY2017-18CalculationsforprepaidMTSRate.pdfFY 2017/18 Calculations for Prepaid Mobile Telephony Service SurchargeCA 9-1-1 Notices/Memos10/18/2018 9:40:54 PM
2017 – SETNA Calculationshttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/0001-2017-CalculationsforStateEmergencyTelephoneNumberAccount(1)(v6).pdf2017 – SETNA CalculationsCA 9-1-1 Notices/Memos10/18/2018 9:41:00 PM
NOTICE 2013, CA 9-1-1 Operations Manual 2013-02 Revision - Training Policieshttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/003-NOTICE2013-02_RevisiontoTrainingPolicies_6-6-13_0013.pdfNOTICE 2013, CA 9-1-1 Operations Manual 2013-02 Revision - Training PoliciesCA 9-1-1 Notices/Memos10/18/2018 9:41:44 PM
Memo 2013, ​Letter to Wireless Service Providers https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/005-Sunset9-1-1WSP_0119.pdfMemo 2013, ​Letter to Wireless Service Providers CA 9-1-1 Notices/Memos 10/18/2018 9:41:54 PM
NOTICE 2013, CA 9-1-1 Operations Manual 2013-01 Revision - Travel Reimbursement Policyhttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/002-NOTICE2013-01_REVISIONTOTRAVELREIMBURSEMENTPOLICY_6-6-13.pdfNOTICE 2013, CA 9-1-1 Operations Manual 2013-01 Revision - Travel Reimbursement PolicyCA 9-1-1 Notices/Memos10/18/2018 9:41:39 PM
Memo 2013, RESCINDING OF 9-1-1 OFFICE MEMO 06-03https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/006-Re-bid_0206.pdf-AdobeAcrobatProfessional.pdfMemo 2013, RESCINDING OF 9-1-1 OFFICE MEMO 06-03CA 9-1-1 Notices/Memos10/18/2018 9:41:59 PM
Memo 2012, ​NENA 2012 Reimbursement letter dated 3/9/2012https://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/008-NENA-2012-Reimbursement-Letter-dated-3-9-2012.pdfMemo 2012, ​NENA 2012 Reimbursement letter dated 3/9/2012CA 9-1-1 Notices/Memos10/18/2018 9:42:06 PM
California 9-1-1 Emergency Communications Division PSAP Memoshttps://www.caloes.ca.gov/PublicSafetyCommunicationsSite/Documents/009-PSAPMemo10-01.pdfCalifornia 9-1-1 Emergency Communications Division PSAP MemosCA 9-1-1 Notices/Memos10/18/2018 9:42:17 PM

​Miscellaneous

Advisory Board Archives

 

 

EMAP Certifiedhttps://www.caloes.ca.gov/NewsMediaSite/PublishingImages/Forms/DispForm.aspx?ID=85EMAP Certified2018-10-16T20:41:00Z<a href="http://www.emap.org/" target="_blank" title="Emergency Management Accrediation Program"><img alt="" src="/_layouts/15/IMAGES/icgen.gif" />Emergency Management Accrediation Program</a>04
Register to Vote Footer Bannerhttps://www.caloes.ca.gov/NewsMediaSite/PublishingImages/Forms/DispForm.aspx?ID=15Register to Vote Footer Banner2015-04-02T16:41:00Z<a href="http://www.sos.ca.gov/elections/voter-registration/" target="_blank" title="Register to Vote!">http://www.sos.ca.gov/elections/voter-registration/</a>02
Save Our Water Footerhttps://www.caloes.ca.gov/NewsMediaSite/PublishingImages/Forms/DispForm.aspx?ID=16Save Our Water Footer2015-04-02T16:45:00Z<a href="http://saveourwater.com/" target="_blank">Link to Save Our Water</a>04
If Called Conserve Footer Bannerhttps://www.caloes.ca.gov/NewsMediaSite/PublishingImages/Forms/DispForm.aspx?ID=14If Called Conserve Footer Banner<a href="http://www.energy.ca.gov/" target="_blank" title="California Energy Conservation">http://www.energy.ca.gov/</a>10

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