CA 9-1-1 Services & Contracts

Public Safety Communications
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State Contracts

Pre-Solicitation

Cal OES, working with the California Department of Technology has released a Request for Proposal (RFP) posting on Cal eProcure for Next Gen 9-1-1 services.

https://caleprocure.ca.gov/event/0690/0000012442

911 Systems and Services Master Purchase Agreements

​On April 10, 2017 the State of California awarded the new statewide 9-1-1 Systems and Services Contract Agreements to nine (9) Contractors who were responsive to the Invitation for Bid (IFB)) 8500-2016 technical and administrative requirements. The term of the Contract is April 10, 2017 through April 9, 2020 with four (4) one-year options to extend. All contract agreements are competitively bid and available to agencies that expend public funds and establish a pre-qualified list of vendors. This simplifies the purchasing process for the end user, utilizing fair and reasonable pricing.

 

The Public Safety Answering Points (PSAP) may use the Contract Agreements to purchase Customer Premise Equipment (CPE) and maintenance services. Contract numbers have been issued to the Contractors per manufacturer/model configuration and type.

  

CONTRACT#

CONTRACTOR

​MANUFACTURER/MODEL CONFIGURATION(S) TYPE(S)​

​PRICE LIST

4151-6

 

VESTA SOLUTIONS, INC.

Contact Information:
Sara Boulger
 
(951) 551-5665
Sara.boulger@motorolasolutions.com

​VESTA SOLUTIONS, INC./VESTA 9-1-1 (SOLUTION FOR THE CPE)

 

            EXHIBIT 16

​4156-6

​PACIFIC BELL TELEPHONE COMPANY DBA AT&T WHOLESALE, AT&T DATACOMM

Contact Information:
Henry Wang

(213) 422-1152
Hw3126@att.com

AIRBUS DS COMMUNICATIONS/VESTA SYSTEM

EXHIBIT 16

​4145-6

PACIFIC BELL TELEPHONE COMPANY DBA AT&T WHOLESALE, AT&T DATACOMM

Contact Information:
Henry Wang

(213) 422-1152
Hw3126@att.com

WEST SAFETY SERVICES/VIPER SYSTEM

EXHIBIT 16

​4157-6

 

​CAROUSEL INDUSTRIES OF NORTH AMERICA, INC.

Contact Information:
Jay Moniz

(401) 667-5400
Jmoniz@carouselindustries.com

AIRBUS DS COMMUNICATIONS-VESTA 9-1-1

EXHIBIT 16

​4146-6

 

FRONTIER COMMUNICATIONS OF AMERICA, INC.

Contact Information:
Michael Warren

(570) 208-5274
michael.warrenenp@ftr.com

SOLACOM

​EXHIBIT 16

​4158-6

 

FRONTIER COMMUNICATIONS OF AMERICA, INC.

Contact Information:
Michael Warren

(570) 208-5274
michael.warrenenp@ftr.com

  AIRBUS

EXHIBIT 16

​4147-6

 

INTERTALK CRITICAL INFORMATION SYSTEMS, INC. (PANTEL INTERNATIONAL INC.)

Contact Information:
Chris Oldham

(902) 468-5998
coldham@intertalksystems.com

  COMBIX 911 NG

 EXHIBIT 16

4148-6

 

SOLACOM TECHNOLOGIES, INC.

Contact Information:
Tony Parrott

(937) 848-8624
tparrott@Solacom.com

   GUARDIAN

 ​EXHIBIT 16

4149-6

 

​ZETRON, INC.

Contact Information: Rachael Rusnak,

(425) 820-6363 *447,

rrusnak@zetron.com 

 

ZETRON/​MAX Call-Taking

 ​EXHIBIT 16

 

 The previous 9-1-1 Telephone System RFPs (MPA 1104-14 and MSA 54159) may still be accessed at the section below. These contract are now expired and services may no longer be ordered from 9-1-1 Telephone System RFPs MPA 1104-14 or MSA 54159 and associated contracts. This reference is for historical purposes only.


For Expired 9-1-1 Telephone System RFP Information (MPA 1104-14 and MSA 54159), please see below under "Archives" Section.

 

California Multiple Award Schedules (CMAS)

 

CMAS offers a wide variety of commodity and information technology products and services at prices which have been assessed to be fair, reasonable and competitive. The use of these contracts is optional and is available ONLY to California State and Local Government agencies. Without having to go to bid, an agency may request a copy of the CMAS contract from the contractor of choice; select the products and services to be ordered; and, send the purchase order directly to the contractor.

 

Master Purchase Agreements (MPA)

 

Master Agreements and Statewide Commodity contracts are the State's main procurement vehicles for leveraging its buying power. Master Agreements and Statewide Commodity Contracts are generally statewide agreements that have been competitively bid, prices analyzed and do not have dollar limits or limitations to their use except as otherwise noted in the agreement or contract. The use of these contracts is optional and is available ONLY to California State and Local Government agencies.

​Foreign Language Emergency Interpretation Services Contract

On March 7, 2018, the new State Contract for Statewide Foreign Language Emergency Interpretation Services was executed and awarded to Voiance (CyraCom International). The new State Contract is for the exclusive use of all California’s Public Safety Answering Points (PSAPs) participating in the State’s 9-1-1 Emergency Telephone System Program. The new State Contract rate is $0.58 per interpretation minute. The new Contract and related Exhibits are available to view, print, and/or download. Also posted are State generated documents related to the new State Contract.

Note: This Contract interpretation services are covered for 9-1-1 services only.

Questions related to the New State Contract can be directed to Lori Toy, CA 9-1-1 Branch Contract Administrator at Lori.Toy@CalOES.ca.gov or (916) 657-9183.

Voiance Language Services, LLC – Contract 6040-2017

CA 9-1-1 Branch generated reference documents 

​9-1-1 Emergency Call Tracking System (ECaTS)

​The California 9-1-1 Emergency Communications Branch utilizes the Emergency Call Tracking System, also known as ECaTS to monitor statewide 9-1-1 call related data.

https://ca.ecats911.com

For questions regarding ECaTS and its implementation please contact Ryan Sunahara at (916) 657-9100 or Ryan.Sunahara@CalOES.ca.gov.

​Archives

Previous 9-1-1 Telephone Systems Contract

This contract is now expired and is available for informational purposes only. Services may no longer be ordered from this contract.

In February 2012 contract awards were made to nine contractors who were responsive to RFP 54159 requirements. The term of the contract was February 1, 2012 through December 31, 2016. The intent of this contract was to provide California Public Safety Answering Points (PSAPs), who qualified for funding within the guidelines set by the California 9-1-1 Emergency Communications Branch, with a list of qualified vendors who met detailed equipment and service requirements at competitively bid prices.


Contract numbers were assigned as follows:

5-12-58-01 AT&T California

5-12-58-02 Carousel Industries of North America, Inc.

5-12-58-03 Cassidian Communications, Inc.

5-12-58-04 Colossus, Inc. dba InterAct Public Safety Systems

5-12-58-05 Intrado Systems Corp.

5-12-58-06 TriTech Software Systems (Nine One One, Inc. on RFP & Cost Sheets)

5-12-58-07 Solacom Technologies Inc.

5-12-58-08 Verizon Business Network Services, Inc.

5-12-58-09 Zetron, Inc.

 

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